We are ISO 9001 Certified – why it matters to YOU!
Commitment to excellence is embedded in TECHLINK’s corporate DNA. You may notice that as part of our core values, we pursue excellence in everything we do – aiming to deliver and implement solutions that add value to our clients. In this respect, our latest ISO 9001 Certification is a triumph not only for TECHLINK but for our clients too.
What is ISO 9001?
The ISO 9001 is an internationally recognised standard for Quality Management Systems (QMS). This seal of approval comes from a qualified third-party organisation to verify that TECHLINK adheres to the guidelines of the International Organisation for Standardisation – an independent non-government body. The ISO 9001 accreditation demonstrates that TECHLINK can consistently provide quality services that enhance customer satisfaction, through emphasising on the role of leadership in quality management and the importance of risk management. The certification of the ISO 9001 standard itself, is widely held in high regard by clients globally. Below, we highlight a few reasons why this achievement matters to you.
- Thorough audits in every department
Annual audits ensure that TECHLINK processes follow the strict guidelines of the International Organisation for Standardisation. Audits further warrant that all TECHLINK employees are up to date in the way they work, the tools they use to provide products and services with, and how efficiently each department functions. Aside from project processes, this ISO review means that units like digital marketing, internal IT and development get audited as well. As such this enables us to set standardised processes that are being used by all company units.
- Reduces waste and improves efficiency
Standardised processes help boost staff performance and overall productivity. By fleshing out these processes, we can then focus on providing quality services by identifying problems and providing effective digital solutions in a timely manner. Preventative measures keep time consuming problems to a minimum, while continual training and personal development programs equip the TECHLINK team with valuable skills, to combat any digital situation.
- A testament of trust and quality work
Approaching a new business partner, you have never worked with, can be a daunting experience. This is especially true when weighing the cost of investment for a new service and the risk that the provided service may not entirely serve your purposes. Having been accredited with the ISO 9001, TECHLINK prioritises client needs to ensure that what you want is what you get; and then some more! Best of all, the certification is a testimony of trust.
The key to any successful business is strong quality control. A sound QMS allows quality to permeate throughout an organisation – important for day-to-day activities but also for enhancing the products and services themselves.
If you are interested in finding out more about how we are making an impact with our digital services in Cyprus and across the Globe, or simply want to find out how we can help you with your project please feel free to contact us.
More blog posts you may be interested in: