About this course
Email can easily take over the working day. This course shows your team how to use Outlook to stay on top of it: organising the inbox, finding messages fast, automating routine handling with rules and quick steps, and managing calendars, meetings and shared mailboxes efficiently.
Who it's for
- Anyone who handles a high volume of email
- Managers and assistants who coordinate meetings and calendars
- Teams that work from shared mailboxes
What participants will learn
- Organise the inbox with folders, categories and flags
- Find messages quickly with search and filters
- Automate routine handling with rules and quick steps
- Schedule meetings and manage calendars efficiently
- Work with shared mailboxes and calendars
- Use templates and signatures to save time
Course outline
1.Managing email
- Folders, categories and flags
- Search and filters
- Rules and quick steps
2.Calendars and meetings
- Scheduling meetings and finding times
- Managing your own and shared calendars
- Working with Microsoft Teams meetings from Outlook
3.Working smarter
- Shared mailboxes
- Templates, signatures and automatic replies
- Tasks and to-dos
Before you start
Everyday use of Outlook.